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Franchise FAQ

1. What is MOTTOZ?

MOTTOZ is a hyperlocal commerce and on-demand delivery platform that connects consumers with local businesses using artificial intelligence (MAIA), advanced logistics (BOLT), and augmented reality tools (LENS). Our mission is to empower micro-entrepreneurs and transform local economies with deliveries up to 46 hours faster than Amazon.

2. Who can open a MOTTOZ franchise?

Anyone with financial capacity, leadership skills, and an entrepreneurial mindset can operate a MOTTOZ franchise in a ZIP code-based territory with at least 100,000 residents.

3. How much does it cost to acquire a franchise?

The initial Franchise Fee is $100,000 USD for an exclusive territory. This fee is non-refundable and must be paid before signing the franchise agreement.

4. What does the Franchise Fee include?

  • Exclusive operating rights in the assigned territory

  • Full access to MAIA, BOLT, and LENS technologies

  • Comprehensive initial training

  • Ongoing strategic and operational support

  • Branding materials and legal protocols

5. Are there recurring monthly fees?

Yes. Franchisees must contribute:

  • 30% of net operating profit to MOTTOZ

  • $5,000 for every $100,000 increase in monthly revenue

  • A minimum of 3% of gross monthly revenue for local marketing

6. What is “Net Operating Profit”?

Gross revenue minus direct operating costs. It excludes taxes, depreciation, and amortization.

7. Who handles marketing?

Franchisees manage local marketing. MOTTOZ may run national campaigns requiring additional contributions.

8. Can I customize my marketing campaigns?

Yes. Local campaigns can be customized. High-impact or brand-intensive campaigns must be pre-approved by MOTTOZ.

9. What are my responsibilities as a franchisee?

  • Adhere to brand and operational standards

  • Supervise drivers and businesses in your territory

  • Meet performance targets

  • Submit quarterly reports

  • Comply with data protection laws

  • Attend trainings and implement updates

10. What responsibilities does MOTTOZ retain?

  • Recruit drivers and onboard merchants

  • Provide continuous training and support

  • Manage and update tech systems

  • Assist in critical incidents and operational expansion

11. Can I choose my own suppliers?

No. Key items (uniforms, tech tools, signage) must be obtained from MOTTOZ or authorized vendors.

12. What is MAIA?

MAIA is MOTTOZ’s proprietary AI. It optimizes routes, predicts demand, automates decision-making, and personalizes the user experience.

13. What is LENS?

LENS is MOTTOZ’s computer vision and augmented reality tool for delivery tracking, visual monitoring, and customer engagement.

14. Do I have exclusivity in my territory?

Yes, as long as performance standards are met. Otherwise, MOTTOZ may revoke exclusivity or reassign zones.

15. What if I don’t meet performance targets?

If you do not reach $30,000/month or 10,000 deliveries within 2 years, MOTTOZ may:

  • Reduce your coverage area

  • Revoke exclusivity

  • Reassign portions of your territory

16. Who hires and manages the drivers?

MOTTOZ handles recruitment. Franchisees are responsible for local supervision and quality assurance.

17. How do I report performance?

Through mandatory quarterly reports covering revenue, incidents, AI usage, and operational insights.

18. Can I use MOTTOZ tech or branding outside my franchise?

No. Unauthorized use may lead to termination, fines up to $250,000 per incident, and legal action.

19. Is the Franchise Fee refundable?

No. However, a 5% Option Fee ($5,000) is credited toward the Franchise Fee if the agreement is signed within 90 days.

20. What is the Good Faith Deposit?

A 20% deposit of the Franchise Fee to reserve your territory. It is refundable unless there is a contractual violation.

21. Can I operate in multiple territories?

Yes, if:

  • MOTTOZ approves the expansion

  • You pay a full Franchise Fee per territory

  • You show strong performance in your current area

22. What is the duration of the franchise agreement?

10 years, with the option to renew for an additional 5 years if all obligations are met.

23. What does renewal cost?

10% of gross income from the past 12 months.
Example: $500,000 in revenue → $50,000 renewal fee.

24. Can I terminate the agreement early?

Yes, but penalties apply:

  • First year: $250,000

  • After the first year: 30% of annual income × remaining years

25. What if I’m late on payments?

Three late payments, even if not consecutive, may lead to:

  • Contract termination

  • 1.5% monthly interest

  • Additional administrative charges

26. What happens if I misuse the technology or brand?

MOTTOZ may terminate the contract, issue fines (up to $250,000 per incident), suspend platform access, and pursue legal action.

27. Do I need to comply with data protection regulations?

Yes. You must follow all relevant data protection laws, including GDPR if applicable in your region.

28. How are disputes resolved?

Conflicts are first addressed through mediation. If unresolved, binding arbitration will take place in Miami, Florida. Both parties waive jury trials.

29. What kind of support does MOTTOZ offer?

  • Continuous tech and platform updates

  • Strategic and marketing support

  • Training and onboarding tools

  • Personalized operational consulting

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